Business Process Modeling tells us the order in which Business Functions ought to be carried out in response to some Trigger in order to arrive at a business Outcome. This outcome may be a Preferred Outcome or a Non-Preferred Outcome.
The Integrated Modeling Method (IMM™) shows you how to model Business Processes in a way that makes them:
- unambiguous and easy to understand
- easy for the business to perform
- able to be tuned and executed in the fewest possible steps
IMM™ also makes it clear why, before you do Business Process Modeling, you ought to build the Function Catalogue.
The essential stages in Business Process Modeling are:
- Build the Function Catalogue.
- Identify what Business Processes the business requires to be modeled.
- For each Process:
- Identify and define the Preferred Outcome – this is mandatory. No identified Preferred Outcome means no Process!
- Identify and document all Business Triggers that could initiate this process.
- Identify, document and rank all Non-Preferred Outcomes. These are valid, if non- preferred, outcomes at which to terminate the Process if the Preferred Outcome cannot be achieved.
- Identify the Elementary Business Functions (Process Steps) needed to take the process from the Trigger(s) to each of the Outcomes.
- Identify and map the Precedence of all Process Steps, i.e. which steps precede/follow which other steps.
- Draw the Business Process.