Capability is a measure of the capacity of an organisation to provide a product or service that fulfills an existing or envisaged need to a customer or a market. In this sense, Capabilities are derived by bring together existing functions, data, services, products, technologies, skills, etc. to effect the delivery of the need in the [...]
Formalisation Creates Models
I have been having some discussions lately about with various people around the globe on what constitutes a “model”. Some of those with whom I have been in discussion hold the view that any concept or mental picture that a person holds in their head constitutes a model. While this might be valid from a [...]
Five Stages of Business Analysis (2)
Stage 1: Information Gathering: One-to-One Interviews The one-to-one strategic in-depth interview is the most effective means of gathering information from senior directors and senior executives. The purpose of these interviews is to find out from these key people what their opinions are regarding the business area in question and the project itself. Such interviews will [...]
Five Stages of Business Analysis (1)
Stage 1: Information Gathering This stage consists of finding identifying the key people or other sources within the business that can tell you: What the business OUGHT to be doing. The order in which it ought to be done. The information required to do it. What this business modelling / systems development project ought to achieve. [...]
Five Stages of Business Modelling
In the Integrated Modelling Method there are five distinct stages to Business Modeling: Information gathering Analysis and investigation Modelling Feedback Implementation All of these stages should be followed whether you are doing modelling in an organisation with 5 employees 5,000 employees or 25,000 employees. If you are doing work in [...]
BPM for the Building Industry
When Business Process Management (BPM) was introduced to the business world, business analysts no longer needed to bother busy executives to find out what should be going on in their businesses. With this new approach, analysts could now simply look at what was currently being done in any business and use their analytical genius to [...]
Five Fatal Errors for Business Analysts
Proper business analysis can bring untold benefits to a business by bring power through simplicity and enabling quality information systems to be built to support and accelerate business success. Bad business can bring untold misery to a business and can lock the staff inside complicated and inefficient procedures supported by poor information systems that severely [...]
Modeling the "As Is" then "To Be" is a waste of time
[I wrote the following comments in response to a blog that was advocating starting off by modeling the "as is" processes in the business as the starting point for business improvement.] One of the major errors taken in business analysis and modeling is that of modeling the “As Is”, then the “To Be” and then [...]
Process, Function, Mechanism, Procedure: Which One?
[This post also comes as a Podcast - Please scroll to bottom of page] One of the greatest areas for confusion in the world of business systems modeling is the terminology used to name the activities performed by a business. Are these activities Processes, Functions, Mechanisms or Procedures? The answer is “all of the above”. Does this mean that these [...]
Use a Fad to Fix What’s Bad!
[See podcast at bottom of page][See youtube video here] “Use a Fad to Fix What’s Bad” – the new mantra of business process modeling and IT worlds. In these worlds as new approaches emerge they quickly turn to fads that are seen as the panacea for all of the ills that plague these worlds. These [...]
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