Quality Begins There are two things that have to happen in an enterprise if Quality is to exist there. The first is that the management and staff come to know and appreciate what Quality is, the second is that they are committed to bringing it about in their enterprise. Traditionally, what happens after Quality has [...]
Data Quality: Fatally Flawed
Data Quality is a Fatally Flawed Approach The trouble with Data Quality is that it is all about data – and this is a fatal flaw!! Managing data in any enterprise as a standalone element with an imagined intrinsic value is a fundamentally flawed approach that brings no sustainable benefits of any kind. Double Whammy [...]
Big Data – Do You Really Need It?
“Big Data is the panacea for all data needs and your enterprise needs it now!” Is this really true? There’s an easy way to find out. Simply ask the question, “Does my enterprise have any Business Functions that cannot be effectively carried out without Big Data?” If the answer is “Yes”, then you need Big [...]
Multi-Dimensional MDM – So Powerful – So Easy!
2D MDM Current thinking and practices on Master Data Management (MDM) could, at best, be said to be two-dimensional. This might not sound too bad, until you realise that one of the dimensions is ‘Customer’ and the other is ‘Supplier’ neither of which is actually a Master Data Entity!! Is this why current MDM thinking [...]
MDM Without Customer! Is That Possible?
There’s No Such Thing as Customer! One of the great paradoxes with the current thinking on Master Data Management (MDM), where so much effort is put into building a ‘single customer view’, is that Customer is NOT actually a Master Data Entity! Come to think of it, neither is Supplier! How can this be? This [...]
Address Universal Modelling Tool
Address Modelling Magic The different structures of addresses in different countries and different languages can seem to be an insurmountable obstacle when trying to bring consistency of address structures for the purposes of Data Quality and Master Data Management. Without the right tool it is insurmountable. However, with the right tool is becomes relatively simple. [...]
Yin and Yang <> Function and Data
As the integration of Yin and Yang provide universal harmony, so the integration of Function and Data bring harmony to an enterprise. Know the Business Functions and you will know about ALL of the data that the enterprise requires – absolutely! Every entity, every attribute and every relationship. Know the data and you will be [...]
Processes Do NOT Create Data!
I was recently asked to provide guidance on mapping how data is shared across different stages of Business Processes in order to achieve the greatest reuse possible. This was my answer. One of the most important things to emphasise when looking at data usage across an enterprise is that Business Processes do NOT create, transform [...]
Social Media Identies? No! Social Media Personas
In a recent discussion of Linkedin on MDM and Social Media Profiles one commenter proposed that “After MDM has matched the social identity to a customer’s corporate identity in a CRM system, I would call it a ‘trusted social identity’ (TSI)”. Having read this, I commented that I thought that ‘trusted social identity’ or (TSI) [...]
The Phantom Entities of Customer and Supplier
It is amazing how much is spoken and written about Customer and Supplier, especially as they do not exist – they are Phantom Entities! Read more at There’s No Such Thing as Customer.
Recently, in a response to a comment on The Pathology of Business & Data Modelling I was addressing this topic once again and thought it would be useful to produce some models that show how Customer and Supplier are in fact Roles played by the entity Party.
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