Quality Begins There are two things that have to happen in an enterprise if Quality is to exist there. The first is that the management and staff come to know and appreciate what Quality is, the second is that they are committed to bringing it about in their enterprise. Traditionally, what happens after Quality has [...]
Multi-Dimensional MDM – So Powerful – So Easy!
2D MDM Current thinking and practices on Master Data Management (MDM) could, at best, be said to be two-dimensional. This might not sound too bad, until you realise that one of the dimensions is ‘Customer’ and the other is ‘Supplier’ neither of which is actually a Master Data Entity!! Is this why current MDM thinking [...]
MDM Without Customer! Is That Possible?
There’s No Such Thing as Customer! One of the great paradoxes with the current thinking on Master Data Management (MDM), where so much effort is put into building a ‘single customer view’, is that Customer is NOT actually a Master Data Entity! Come to think of it, neither is Supplier! How can this be? This [...]
Address Universal Modelling Tool
Address Modelling Magic The different structures of addresses in different countries and different languages can seem to be an insurmountable obstacle when trying to bring consistency of address structures for the purposes of Data Quality and Master Data Management. Without the right tool it is insurmountable. However, with the right tool is becomes relatively simple. [...]
Processes Do NOT Create Data!
I was recently asked to provide guidance on mapping how data is shared across different stages of Business Processes in order to achieve the greatest reuse possible. This was my answer. One of the most important things to emphasise when looking at data usage across an enterprise is that Business Processes do NOT create, transform [...]
Data Structure Modeling
Effective Data Quality and MDM start with the Corporate Logical Data Model (LDM).
The Phantom Entities of Customer and Supplier
It is amazing how much is spoken and written about Customer and Supplier, especially as they do not exist – they are Phantom Entities! Read more at There’s No Such Thing as Customer.
Recently, in a response to a comment on The Pathology of Business & Data Modelling I was addressing this topic once again and thought it would be useful to produce some models that show how Customer and Supplier are in fact Roles played by the entity Party.
Data Quality, MDM and the Art of Sex
In a recent discussion with some colleagues on Data Quality and Master Data Management we all expressed our bafflement as to why there was so much confusion out there surrounding theses relatively straightforward subjects and why, in the twenty first century, so many practitioners were using such archaic and flawed approaches. One those present said [...]
Don’t Look in Existing Data for Master Data Entities
Why not? Because it is about as effective as looking in the dumpster outside a restaurant for the ingredients for a gourmet meal. In my last articles on the major errors made in Master Data Management (MDM), I explained how most MDM projects start in the wrong place and then head off in the wrong [...]
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John Owens Hello Robert In the normal course of events, the
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Robert Suzic How do you see on business rules originating from
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John Antos APQC has following Process Classification Framewor
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Ify Hello John I must confess that you have presented
Multi-Dimensional MEM (MDM) Online Course 
Online Mentoring 
Information Flow Modelling eBook 
Business Process Modelling eBook 
Data Structure Modelling eBook 
