Business Process Modeling tells us the order in which Business Functions ought to be carried out in response to some Trigger in order to arrive at a business Outcome. This outcome may be a Preferred Outcome or a Non-Preferred Outcome.
The Integrated Modeling Method (IMM™) shows you how to model Business Processes in a way that makes them:
- unambiguous and easy to understand
- easy for the business to perform
- able to be tuned and executed in the fewest possible steps
IMM™ also makes it clear why, before you do Business Process Modeling, you ought to build the Function Catalogue.
The essential stages in Business Process Modeling are:
- Build the Function Catalogue.
- Identify what Business Processes the business requires to be modeled.
- For each Process:
- Identify and define the Process Objective – no objective means no Process!
- Identify and document all Triggers that could start this process.
- Identify and document the Preferred Outcome(s).
- Identify, document and rank all Non-Preferred Outcomes.
- Identify the Business Functions needed to take the process from the Trigger(s) to each of the Outcomes.
- Identify and map the precedence between Business Functions.
- Draw the Business Process.